Shipping Information


 

Shipping Information

PLEASE NOTE: AT THIS STAGE, DUE TO RESTRICTIONS WITH OUR SUPPLIERS, BOUTIQUE OF BLUE ARE ONLY ABLE TO SHIP ORDERS WITHIN AUSTRALIA, WE CANNOT SHIP INTERNATIONALLY. THANK YOU.

Boutique of Blue offer a flat rate shipping cost of $9.95 per order, Australia wide, regardless of the number of products you order. However, please bear in mind that if you order multiple items, they may arrive in separate packages due to the fact that we have a range of suppliers who ship items from thier warehouses at different times.

 

All orders processed on the Boutique of Blue website are shipped through Australia Post or by road freight courier services.

All goods are located in our suppliers' warehouses in Australia and are dispatched the next working day after your payment is received so you will receive your order quickly.

Our warehousing and dispatch systems combined with courier and eParcel (Australia Parcel Post) agreements ensure a speedy dispatch and delivery.

Our systems automatically keep buyers informed of order status and delivery tracking at every step, greatly increasing our customers' sense of security in the entire process.

The below table is for your reference to Australia Post’s expected delivery time.

Sending parcels within the same state

 
  Service   Posted for Delivery   Delivery by (business day after posting)
  Regular parcel   Within metropolitan areas of capital cities,
  or within the same city or town or environs.
  3-4 days
    Between a metropolitan area of a capital city and
  country locations.
  3-4 days
    Between country locations.   4-5 days
 
Sending parcels to other states
 
  Service   Posted for Delivery   Delivery by (business day after posting)
  Regular parcel   Between Melbourne/Sydney;
  Melbourne / Canberra;
  Melbourne / Adelaide
  3-5 days
  (between metropolitan areas)
    Melbourne / Brisbane;
  Melbourne / Tasmania;
  4-8 days
  (between metropolitan areas)
    To other interstate locations   Please ask at your local post office
 

Undeliverable Packages

In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.


Inaccurate Address

If there are any address discrepancies with your order and the product is returned us, a customer care team member will be in touch with you via email. A re-delivery cost will occur for any products that are returned to us.

Unsuccessful Delivery Attempt

If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel at your local Post Office. If your item is delivered by courier, arrangements will be made in advance to ensure your item arrives at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.

 

Rejected by Receiver

If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel has to be resent. The expected delivery time given by each courier is for reference only. Delivery might take longer than expected due to various reasons. If you do not receive your item within 10 business days, please contact our customer service team. Pick up or arranging your own courier is not available at our warehouse to ensure our distribution centre can dispatch all goods efficiently at all times.

Undeliverable Postcodes

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some items. Orders with no shipment service will be cancelled and refunded automatically. Please kindly contact our customer service for more information if you require your item to be delivered to any of the remote areas listed, to ensure your order can be processed successfully.

Undeliverable Postcodes - All items

 
State Postcode  Suburb
SA 5701 WOOLUNDUNGA
WA 6740 DRYSDALE RIVER
WA 6740 MITCHELL PLATEAU
WA 6740 OOMBULGURRI
WA 6740 KALUMBURU
WA 6740 PRINCE REGENT RIVER
WA 6740 WYNDHAM
WA 6743 WARMUN
WA 6743 CAMBRIDGE GULF
WA 6743 LAKE ARGYLE
WA 6743 DURACK
WA 6743 GIBB
WA 6743 KUNUNURRA
TAS 7151 HEARD ISLAND
TAS 7151 DAVIS
TAS 7151 MAWSON
TAS 7151 MACQUARIE ISLAND
TAS 7151 MCDONALD ISLANDS
TAS 7151 CASEY
 
Undeliverable Postcodes - Bulky items
 
State Postcode
NT 0800-0999
NSW 2641,2717, 2831, 2898, 2899
QLD 4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959
QLD 4806-4899, 4900-4999, 9960-9999
SA 5701
WA 6055
TAS 7151
WA 6215-6699
WA 6700-6799